Product Operations Manager - FTC

The role

We’re looking for an Product Operations Manager to join our Retail Team

As a Product Operations Manager you will work across the Buying, Merchandising, Sourcing, Product innovation and Logistics functions developing our planning and trading capabilities from conception to delivery.  Tracking competitor pricing and promotional activities, establishing best practise within our Merchandise planning and WSSI management. Working closely with Marketing to deliver strong trading plans and with Logistics and Supply Chain to improve our intake management.

What will you do as Product Operations Manager at N Brown?

• Design, development, implementation & embedding of Merchandise planning solutions.
• Drive & promote Merchandise planning best practice across the Product Function.
• Design and deliver concise competitor product, pricing and promotional analysis.
• Design and Manage product Training process ensuring the structure and process delivers the required support to the product function.
• Manage the communication, sign off and handover of relevant forecasts and ensure they are consistent within the areas surrounding Stock, Intake, Despatches and ultimately Margin
• Produce, communicate and update logistics capacity, despatch and intake forecasts.
• Produce a weekly competitor promotional analysis report.
• Produce a monthly competitor pricing analysis report.
• Take a leading role in developing and implementing any major system development in the Merchandise planning and forecasting areas.
• Any other duties required by the line manager that are appropriate with the post, grade and level of responsibility of this role, for which the role holder has the necessary experience and/or training.
• Manage their teams efficiently, effectively and fairly. Ensure that business defined Performance management processes are adhered to and an appropriate CDF is in place for all members of staff

What skills and experience will you have?

• Degree level.
• 5 -10 years Product, Supply chain and Logistics experience.
• SQL

What’s in it for you?

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Access to Apricity, a self-funding IVF benefit at a reduced rate
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us? 

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Ways of Working

Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don’t have strict working hours you can find the working pattern that’s right for you.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!