N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

An excellent opportunity has arisen in our Trading team here at N Brown for an Ecommerce Executive. We are passionate about developing our digital business to give our customers the best shopping experience. This is taking us into new and exciting areas, creating a world of opportunity where digital experts can build rewarding careers.

For this role we are looking for a self-motivated, enthusiastic team player to work within the wider ecommerce team, reporting into the Ecommerce Manager providing support for the management and implementation of the Digital Strategy and online promotional plans.

What you’ll be responsible for as an Ecommerce Executive:

* Oversee the delivery of the retail trade plan to contribute to the demand targets for the website/app and product categories.

* Briefing and signing off creative to deliver the retail trade plan for the website/app home page and other promotional pages and campaigns.

* Proactively trading the website in-season by proposing and implementing reactive activity when required.

* Analysis of the online demand and conversion activity and metrics and customer online behaviour, including completion of all required weekly and adhoc reports.

* Supporting the Ecomm Manager and working cross-functionally with the Digital, Optimisation and CRM teams to ensure that objectives are being met and conversion opportunities are being optimised.

* Implementation of the category product plans and activity, working closely with the Buying & Merchandising teams.

* Oversee ad-hoc requests to ensure service messages are up to date on site/app.

* Monitor competitor and market activity and report back to key stakeholders.

* Supporting the delivery of brand campaigns onsite.

* Work closely with the wider marketing & product stakeholders to deliver engaging content in line with the strategy, brand DNA and USPs.

* Recommend and support any ecommerce projects to improve the online customer experience.

What you’ll need to succeed as an Ecommerce Executive:

Educated to degree level or equivalent
Experience of marketing ideally gained in a fast-paced ecommerce trading role.
Ability to interpret data and site metrics
Good campaign and project management skills as the role will be fast paced and dynamic
A flexible approach and exceptional time management skills are essential
You will need to be comfortable managing a varied workload whilst maintaining accuracy

What’s in it for you?

* Hybrid working

* 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days

* Annual bonus scheme

* Enhanced maternity and adoption leave

* Access to Apricity, a self-funding IVF benefit at a reduced rate

* Company pension with up to 8% N Brown contribution

* Mental Health support both internally and externally, including access to our wellbeing champions and counselling services

* A range of financial wellbeing support

* Colleague discount across all N Brown brands

* Onsite café with subsidised rates and local restaurant discounts!

* Life Assurance and Private Medical Insurance

* Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. For this role, the expectation would be 2-3 days per week. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don’t have strict working hours you can find the working pattern that’s right for you.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!