Personal Assistant (FTC)

We’re looking for an Personal Assistant to join our Exec PA team

To provide an efficient and effective support to the relevant Executive Board member to make the most effective use of time through diary management and performing a range of tasks in a professional and discreet manner.

What will you do as an Personal Assistant at N Brown?

• Organising and maintaining the diary, making appointments with external and internal parties, ensuring that meetings run to time and that the meetings commence on time with all the necessary documentation.
• Screening and prioritising emails, telephone calls, enquiries and requests, and handling them when appropriate. 
• Managing emails, discussing and actioning where appropriate and ensuring that following up action takes place to specified deadlines. 
• Receipt of customer/colleague complaint communications, despatching to relevant Team managers for action. Maintain the housekeeping system for emails.
• Provision and management of daily action tasks to ensure that papers are provided for meetings and boards and outstanding actions are chased and deadlines met.  
• Dealing with incoming post, taking dictation, writing letters and preparing responses where necessary. 
• Arranging local and foreign travel and accommodation for meetings and events.
• Collation of relevant information for divisional board papers and reports and documents as required to a high standard of accuracy and professionalism. 
• May be required to take minutes for relevant Board and/or regulatory meetings.
• Collation, coordination and preparation (where appropriate) of presentations to be given to relevant parties (internal and external). 
• Collation and maintenance of gifts and hospitality logs for Audit purposes. 
• Sourcing and preparation of location for on and off-site events to include collation of preparation work, and presentation materials, coordination of event management with chosen venues, attending and aiding and technical expertise as required and within the budget specified. 
• The Personal Assistant Team come together as a Chapter led by the Executive Assistant, you will support/cover alternative Execs during periods of leave.

What skills and experience will you have?

• Relevant experience in a similar role preferred but not essential. 
• Strong knowledge of office management, Excel, Microsoft suites and administration.
• Seeking a skilled and organised individual to effectively support the demanding schedule of an executive member.
• Clear and concise communication skills required for drafting emails, memos, and reports.
• Proficiency in office tools, adaptability to new technologies, and comfort with virtual communication.
• High discretion, confidentiality, and integrity crucial for handling sensitive information professionally.
• Proactive problem-solving, initiative, and resourcefulness in streamlining processes for the executive member.
• If you're dynamic, experienced in high-level administrative support, and thrive in a fast-paced environment, apply now!

What’s in it for you?

• Hybrid working
• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Access to Apricity, a self-funding IVF benefit at a reduced rate
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us? 

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. 

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.  

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues! 

Ways of Working 

We offer hybrid working which varies across the business depending on the role you’re in.  Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat! 

Our full-time working hours are 36.17 per week over 5-days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. 

Our promise to you: 

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. 

What happens when you apply to a role at N Brown? 

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!