We’re looking for a Freight Coordinator to join our Logistics team! In this role you will assist in the day to day management of the business’ supply chain, ensuring that it operates as efficiently as possible. You will liaise with key stakeholders internally as well as being a key contact for our freight partners and suppliers.

Location: This role will be based on site at our Warehouse in Shaw (Oldham) with the occasional requirement to work from our Head Office in Manchester city centre, with flexibility as and when required.

What will you do as a Freight Coordinator at N Brown?

You’ll monitor and measure sea, air and road freight processes via internal and external systems, to identify cost saving opportunities, supplying appropriate reporting to the relevant stakeholder.
Freight Forwarder PO management systems – exceptions and approvals, generate MI reports, record, and monitor rejections.
You’ll manage queries from freight partners around load planning and prioritisation of cargo by origin stations.
You’ll review shipment load plans submitted by origin stations to ensure that cargo and equipment is being planned efficiently and cost effectively.
You’ll ensure that decision making is driven by the needs of the business.
You’ll work with the Imports Team to generate and support the implementation of accurate, compliant, and effective systems for the end-to-end imports processes.
You’ll make and manage system and warehouse bookings for imported freight.
You’ll support the delivery training requirements to the Buying and Merchandising function. This is to provide sufficient skills and clear knowledge to understand landed costs, lead times and effects of their decisions on other supply chain activities.
You’ll own the freight booking exception approval process which includes:
Handling any queries that may arise from either origin or internal stakeholders resulting from rejected bookings.
Monitoring internal stakeholder engagement to ensure that the process is being used correctly and that Merchandising is reviewing the information provided to them to prevent supplier over/under booking.
Query management – You’ll handle supplier, forwarder, and product team queries with timely responses, whilst monitoring for efficiency, quality, and compliance

What skills and experience will you have?

* You’ll have a minimum of 3 years working within an administration role and preferably within a logistics and freight environment.

* You’ll have experience with process design, SOP creation, continuous improvement and risk awareness.

* You’ll have strong communication skills and be able to build relationships and communicate effectively with cross-functional peers and external customers.

What’s in it for you?

* 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days

* Annual bonus scheme

* Enhanced maternity and adoption leave

* Access to Apricity, a self-funding IVF benefit at a reduced rate

* Company pension with up to 8% N Brown contribution

* Mental Health support both internally and externally, including access to our wellbeing champions and counselling services

* A range of financial wellbeing support

* Colleague discount across all N Brown brands

* Onsite café with subsidised rates and local restaurant discounts!

* Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!