Role: Multi Channel Team

Department: Contact Centre – Customer Services

“It’s a great place to work!”

Dan serves up a delicious description of life at N Brown …

“I was a chef and restaurant manager before I came to N Brown, but now I’m one of the people who keep our customers delighted by email, letter, live web chat and technical support, not to mention social media. We’ve all got the same aim: to be truly customer focussed and give them the best possible experience.

“It’s a great place to work. Everyone is happy and bubbly, helping each other out, and it’s the same everywhere in N Brown. We have plenty of social events, which bring everyone together and keep us motivated.

“Development is really good here – you’re encouraged to apply for the jobs you want, and you get all the support you need to do it. The opportunities are endless! I like the benefits too – discounted tickets for holidays, leisure, theatre and more.

“What does GUSTO mean to me? It’s all about teamwork, and being proud of what we do. It’s about understanding the customer, and understanding who our customers are. And, of course, it’s about knowing that opportunities are everywhere. It’s N Brown in a nutshell!”